Refund policy

Return And Refund

By placing an order through you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (worldwide) country.

A. RETURN POLICY

We offer free returns. You have 30 days from the delivery date to return any item you purchased.To be eligible for a return, your item must be in the same condition that you received it ( the box can be opened but no damages on the item).

B. RETURN PROCESS

To start a return, you can contact us at VIPServen@hotmail.com.If your return is accepted, We'll send you a return address!, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

C. DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

To return your product, you should contact our mail.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. EXCHANGES

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at VIPServen@hotmail.com.

E. RESTOCKING FEE

We do not charge a restocking fee on returns.

F. REFUNDS

We will notify you once we’ve received and inspected your return, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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Power by Shoppaas